Privacy Policy

When you shop with us or create an account, we collect the details you provide — your name, email address, phone number, shipping address, and order history. We also collect limited technical information such as your device type and pages viewed, to help us improve the store. We never store full card numbers. Payments are processed securely by our payment provider.

We use your information to process and deliver your orders, respond to your questions, manage your Rewards account, and — only if you opt in — send you news, offers, and product updates. We may use anonymized, aggregated data to understand what our customers love and to improve our products and website.

We share your details only with the partners who help us run Dermatique — our delivery couriers, payment processor, and email provider — and only to the extent they need to do their job. We do not sell your personal information to anyone.

You can unsubscribe from marketing emails at any time using the link in any email. You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete your account. To make any of these requests, email us at info@dermatique.com.

We use cookies to keep your cart, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though some parts of the store may not work without them.

Questions about your privacy? Reach us any time at info@dermatique.com or through our Contact page.